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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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Hi, we published our sales/service automation tool with generative AI into Zendesk marketplace couple months ago. Howeve...

Posted Apr 10, 2024 · Lee

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Hello, Is ti possible to create a trigger or automation that automatically deletes empty tickets created when users men...

Posted Aug 01, 2022 · Fares

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Hello. I have an application that will be uploaded to Zendesk. My question is - how to make a trigger - that will run th...

Posted Apr 02, 2024 · Arotar

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Hi Team,   Regarding the Image display issue which I have reported earlier. Here are our findings from our developer.   ...

Posted Apr 04, 2024 · nandini w

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We have found the "Cancel Ticket Submit" app useful for its ability to review the submitted content/attachments again in...

Posted Mar 27, 2024 · 蘇詩婷

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Hello,   We recently moved from Zoom Chat to Slack. We had built a customer integration with Make.com that works like th...

Posted Mar 28, 2024 · Daniel Rafeedie

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IssueThe new sidebar app is great, but not allowing a specific app (third-party specifically) to be pinned as "open" on ...

Posted Mar 18, 2024 · Ginni Stanton

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I'm currently developing a Flutter app. Since Zendesk doesn't have package made for Flutter, I'm doing custom implementa...

Posted Jan 24, 2024 · Tej Bikram Karki

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어떻게 할 수 있을까요? 예를 들어 현재 저희 서버에 이용자가 85000명이다. 이러한 숫자를 Explore의 대시보드에 넣고 ,이걸 기반으로 해서, 이용자당 몇개의 문의가 인입된다 뭐 이런걸 보고 싶습니다. 

Posted Mar 14, 2024 · Ninininyo

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We are currently using the integration with Discord to create tickets. Is there a way to setup auto response that update...

Posted Mar 12, 2024 · Kylene Carpenter

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