Recent searches
No recent searches
Q&A - Users, groups, and organizations
Ask your questions, engage in discussion, and find solutions related to agents, end users, and custom roles.
Show all
Sort by recent activity
Hello,Is there a way to include profile photo in a bulk import users ? Thank you
Posted Aug 13, 2021 · Renaud Croix
3
Followers
0
Votes
1
Comment
Importing Users
Answered
Is there a way to auto import users from GSuite? I am looking for a way to auto import user details into zendesk, eg or...
Posted Oct 10, 2021 · Shane Hughes
3
Followers
1
Vote
1
Comment
Hello, I would like to ask some clarifying questions related to user view permission and the creation of user segment f...
Posted Sep 07, 2021 · Aurore R ✌
3
Followers
0
Votes
3
Comments
Custom fields on User Profile
Answered
Hi there, it's not possible at the moment to see custom fields in the user profile on the right hand side of the agent w...
Posted Oct 14, 2021 · Ana Luisa Santos
2
Followers
1
Vote
2
Comments
Hi Zendesk Community I am facing issue about custom organization field, value and tag. Here an example of one of my cu...
Posted Oct 13, 2021 · Keven Pepin
2
Followers
0
Votes
1
Comment
Background: My client has many levels of CX personnel, some new and some very experienced. We are a security company. P...
Posted Sep 22, 2021 · rajesh
3
Followers
0
Votes
2
Comments
Can't find Signature Editor
Answered
For some reason i'm not able to find the section where i can edit the Standard EMail Signature anymore. Either i'm blin...
Posted Sep 16, 2021 · Sven Winkel
4
Followers
0
Votes
2
Comments
Hi! We sell software solutions to businesses. Problem is that we have no way to see what Client the end user represents...
Posted Sep 07, 2021 · Remi A. Netteland
2
Followers
0
Votes
1
Comment
Our company is working on a stripped-down version of our software product that would only be available to a subset of us...
Posted Aug 19, 2021 · Bryan Collins
4
Followers
1
Vote
3
Comments
We've done several mergers and acquisitions. As a result, we have end users with external IDs, who are also Staff and m...
Posted Aug 17, 2021 · CJ Romberger
2
Followers
1
Vote
1
Comment