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Q&A - Users, groups, and organizations
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HTML in agents signature
Answered
Hello,I would like to integrate my HTML code of signature in the Agent Signature un Zendesk.Is there a way to do so ?
Posted Aug 11, 2021 · Renaud Croix
5
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5
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I can't add an agent
Answered
I have paid for 2 agents in chat but the "Enable Agent" button is greyed out.
Posted Aug 12, 2021 · Matthew Lee
3
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3
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You'd think this would be simple. But I can't figure it out. I just want to update their name, because the person I'm de...
Posted Aug 04, 2021 · Service
2
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1
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Create new organizations
Answered
Hi, Does anyone know a way to create a new organization without admin permissions (on a Professional account)? Alternati...
Posted Jul 21, 2021 · Ira Fridman
3
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2
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I have an agent that is not able to make public comments. I am able to assign tickets directly to her, she is able to ma...
Posted Jul 19, 2021 · LaReine Pia
2
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3
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Hello, I have a question concerning one of our customers. This customer says he can't find certain tickets belonging to...
Posted Jul 19, 2021 · Sanne van der Wal
3
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6
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Hello all, I am trying to bulk import a .csv (correctly formatted) which will update the email address to all of our in...
Posted Jul 14, 2021 · Lefteris Apostolakis
3
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4
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Just curious, does anyone know why duplicate domain names are allowed to be entered in the Domains field across differen...
Posted Jul 09, 2021 · Marty Chang
4
Followers
2
Votes
1
Comment
User segment based on department
Answered
Hi On our end users profiles we have a field called department which we have populated with staff or student depending ...
Posted Jul 04, 2021 · Luke Dobson
3
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1
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Download user data to csv
Answered
Hello, Is there a way to download a list of users who have posted to Gather to a CSV file? Thanks.
Posted Jun 28, 2021 · Alex Dunne
3
Followers
0
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1
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