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Q&A - Users, groups, and organizations
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Hello, Is there a way to unsuspend all users at once in Zendesk Support by running a script like the below: curl https...
Posted Mar 12, 2024 · Anton Van der meyden
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Hi, I created 2 different forms; for 2 types/groups of customers [end users]. But each group is only allowed to see 1 ...
Posted Apr 26, 2024 · walter maldeghem
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Hi Zendesk Community, Our company utilizes multiple brands within Zendesk as different help sites for users of our softw...
Posted Apr 18, 2024 · Allison B.
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Hello. We're trying to use Zendesk to build a support site for our products. I would like to receive images and model...
Posted Apr 16, 2024 · 水谷
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Hi There! Our organizations have a text field that indicates who their reseller partner is. I would like that organizati...
Posted Mar 20, 2024 · Victoria Thrash
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Hi, We want a feature where we can track if customers refresed the widget windo. Is it possible?
Posted Mar 13, 2024 · VAIBHAVI SAHEBRAO PATIL
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I am looking for a way to hide customer information from a specific Agent list (that I would create via a new custom age...
Posted Mar 13, 2024 · Ryan Taugher
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Hello All, I am new to ZenDesk and come from a Salesforce HealthCloud organization where I administrated that CRM. Zen...
Posted Mar 15, 2024 · Paul Heng
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Use of groups
Answered
Hi! I been researching the most that I can but still can't figure out what groups are for. Agents solve tickets based on...
Posted Nov 06, 2023 · Paloma Cruz
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Hi,I have a scenario where I want to be able to govern the permissions to specific tickets.Every agent should be allowed...
Posted Feb 21, 2024 · Rasmus Lynggaard
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