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Discussion - Artificial Intelligence

Ask questions and share experiences related to AI-powered features in customer service and support. Engage with experts, thought leaders, and fellow customers on AI-related topics.

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  Hi all! Hope this post finds you in high spirits. Back in January, we had a fascinating discussion here about our ...

Posted Mar 14, 2024 · Nicole Saunders

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  Happy Wednesday folks! Our second A.I. User Group session was a success! Despite some technical difficulties, we we...

Posted Jan 31, 2024 · Eric

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Hello community friends, Hope everyone is having a great January so far! Artificial Intelligence (AI) is seemingly e...

Posted Jan 24, 2024 · Brett Bowser

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Hello Zendesk Community! For those unfamiliar, each month the A.I. User Group hosts two events. One which is an open ...

Posted Jan 11, 2024 · Eric

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Hi every one Our company is exploring and wanting to implement AI and ML (artificial intelligence and machine learning) ...

Posted Feb 07, 2023 · Ashley Smyth

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What does the classification of customer requests mean for the business? If you have a business built on relationships...

Posted May 14, 2021 · Sergey Tkachev

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Hello community friends, Hope everything's going smoothly for all of you. Given that AI is shapeshifting the future ...

Posted Jan 16, 2024 · Brett Bowser

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