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Developer - Platform (Sunshine)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about custom objects, sunshine profiles and events.

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      哪个API 接口能获取排队相关信息吗？
      在用Sunshine 开发时，排队的相关信息那只API能获取到如下信息: 排队信息: 1. 实时排队⼈数 2. 预计等待时间 3. 排队进度更新   排队管理: 1. 移除排队⽤⼾

      Posted Mar 05, 2025 · Tian Jiang

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      Sunshine Conversations - Button presses not appearing
      Hi all,   We recently switched to Zendesk Messaging from socket-based Zendesk Chat for a better experience but at the mo...

      Posted Oct 04, 2024 · Naufal Setiawan

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      Sunshine > Legacy Relationship Records > Query by target
      Im using the Custom Data > Legacy Relationship Records objects for a variety of applications, both internal and external...

      Posted Mar 13, 2024 · Jacob Bordelon

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      Unable to login to sunshine
      Whenever i try to login to sunshine it is showing me page 404

      Posted Sep 28, 2024 · Pratham Modi

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      Issue querying a whatsapp integration via API
      Hello,   As part of the development of our product I need to query existing integrations from a Sunshine Conversations a...

      Posted May 30, 2024 · Roberto Fasciolo

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      I'd like to add paging processing to the category list
      I'd like to add paging processing to the category list, but I'd like to proceed with 10 pages, so can you tell me the ex...

      Posted May 14, 2024 · 김조은

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      Instagram Integration
      I have successfully integrated around 15 Instagram account through smooch.io with our application.   Out of which only 2...

      Posted Apr 04, 2024 · nandini w

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      Fetching ticketId from Sunshine Conversation API
      How do I get the Zendesk ticketId from the Sunshine Conversation APIs ? 

      Posted Apr 01, 2024 · Ira Sinha

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      Sunshine Conversations - Tying to a Support Ticket
      Our team is working on a custom conversation app for persistent chats with users using Sunshine Conversations. It's uncl...

      Posted Feb 14, 2024 · PAUL STRAUSS

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      Upload a file to domain.zendesk.com
      Hello community, we need to upload a json file to the root of the our zendesk site. Using the CMS manager we can upload...

      Posted Jan 18, 2024 · Robert Vera

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