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User resource library

A dedicated space for our community members to share, discover, and discuss external resources related to Zendesk and the world of CX. Do you have a favorite blog post, online tutorial, or article that has helped you gain deeper insights into Zendesk? Perhaps you've stumbled upon a webinar or podcast that offered valuable tips and tricks to provide a better customer experience? This is your space to share these resources and help others in our community leverage the power of Zendesk more effectively and provide the best in class customer experience.

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Integrating Jira and Zendesk combines the strengths of Jira’s project management capabilities with Zendesk’s comprehensi...

Posted Jul 07, 2023 · Majid

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Hi All, We have good news for you! You can use Proactive Campaigns for adding internal notes without any triggers and c...

Posted Aug 22, 2023 · Growthdot

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We've just published a detailed tutorial on how to combine ChatGPT with your own customer data and display the results i...

Posted Sep 04, 2023 · Alice

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