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Zendesk EAP - New Article Editor in Guide
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Since signing up to the new article editor EAP my users are reporting that images cannot be resized within the editor wi...
Posted Sep 02, 2024 · Sabine Hanna
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AI Summary Generator Needs Improvements
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The AI summary feature seems to generate basically the entire article. It would be great if it could simplify and summar...
Posted Sep 19, 2024 · Abby Olorunnife
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Issues with and tags
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We currently use a combination of
and tags to display code in our Help Centers. We embed the tags wi...
Posted Oct 02, 2024 · David Bjorgen
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AI article summaries not working
Answered
Hi, I don't seem to have the option of generating AI summaries. All I get is the summary box to type in (see screenshot)...
Posted Sep 12, 2024 · Sabine Hanna
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We like to keep our help articles in line with our branding, which involves using specific hex colours for headers. Befo...
Posted Sep 13, 2024 · Paul K
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Table captions are added to the top of the table by default. Why is there’s no way to move the caption of the table to t...
Posted Oct 02, 2024 · David Bjorgen
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Tables added through the WYSIWYG editor have default styles, including table and cell borders. Because these styles are ...
Posted Oct 02, 2024 · David Bjorgen
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We now have the ability to add a to tables using the editor, but where is the feature for images? After all...
Posted Oct 02, 2024 · David Bjorgen
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Your feedback is crucial to us as we continue to improve the new article editor. We invite you to share your thoughts, r...
Posted Jul 17, 2024 · Patrycja Walencik
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