Recent searches
No recent searches
Zendesk EAP - New Article Editor in Guide
Show all
Sort by recent activity
We are excited to introduce the new article editor for Guide, currently available through our Early Access Program (EAP)...
Posted Jul 17, 2024 · Patrycja Walencik
3
Followers
0
Votes
5
Comments
We are thrilled to announce that the new article editor for Guide is now available through our Early Access Program (EAP...
Posted Jul 17, 2024 · Patrycja Walencik
1
Follower
0
Votes
0
Comments
There's a few issues with tables:When you write underneath a table, the text wraps next t it. The only way to get it und...
Posted Jan 20, 2025 · Jen Overall
1
Follower
0
Votes
2
Comments
When publishing a new article (I believe this applies to updating articles as well), there is only an option to “Preview...
Posted Jan 30, 2025 · Martha Chastain
0
Followers
0
Votes
0
Comments
An extra click is now required to open text formatting options (Bold / Italics) and apply. These buttons should be insta...
Posted Nov 19, 2024 · Alex Finster-Rowen
4
Followers
2
Votes
4
Comments
I'm breaking out an existing article into a few different sections, and each section has a header (Header 3), and they l...
Posted Oct 21, 2024 · Nikki Goodson
2
Followers
1
Vote
2
Comments
In attempting to create a new content block, I've found that it cannot be done if the article begins with a
tag. &...
Posted Aug 27, 2024 · Bill Decker
2
Followers
2
Votes
2
Comments
div Tags Removed
Completed
The div tags used for our Note Highlights are randomly removed in some articles, but not others.
Posted Oct 21, 2024 · Kaidan Cole
1
Follower
0
Votes
1
Comment
Our company participated in the most recent EAP where the new guide article edit was introduced. Now, whenever someone e...
Posted Oct 25, 2024 · Hetal Shah
2
Followers
0
Votes
1
Comment
Are there plans to have a place in Guide Admin to access all HTML blocks - like what is available for Content Blocks? ...
Posted Sep 27, 2024 · Erin McGarry
4
Followers
2
Votes
3
Comments