Recent searches


No recent searches

Zendesk EAP - New Article Editor in Guide

New post

We've noticed that a lot of our articles that were published before joining the EAP now have odd spacing and formatting....

Posted Nov 25, 2024 · Cassie Coin

2

Followers

0

Votes

3

Comments


I have been informed by one of my contributors that it is no longer possible to add a link to an image. We use this a lo...

Posted Sep 03, 2024 · Sabine Hanna

3

Followers

0

Votes

3

Comments


You used to be able to hold Ctrl and click a hyperlink in the editor to open it.  You can no longer do that.  

Posted Aug 22, 2024 · Bill Decker

4

Followers

2

Votes

2

Comments


In the Knowledge app within Zendesk Support, images wrapped around text don’t display correctly. Instead of being wrappe...

Posted Nov 28, 2024 · Anna Kelian

1

Follower

0

Votes

1

Comment


Just a question: Why was the decision made to use HSL for color settings instead of RGBA or hex? Was there a specific ad...

Posted Nov 28, 2024 · Anna Kelian

2

Followers

0

Votes

2

Comments


The summary feature is a great addition. Here are a few suggestions to improve its usability.   "Generate again" functi...

Posted Dec 11, 2024 · Amanda Lewis

0

Followers

0

Votes

0

Comments


Both opening the HTML editor and applying changes in the editor take significantly longer, scaling with the size of the ...

Posted Oct 10, 2024 · Roxanne Meuse

2

Followers

0

Votes

3

Comments


The summary box is a fantastic addition, but there are a few enhancements that could make it even more powerful and user...

Posted Nov 28, 2024 · Anna Kelian

1

Follower

0

Votes

1

Comment


When images are wrapped around text, they have a lower z-index than the text, making them unclickable. This interferes w...

Posted Nov 28, 2024 · Anna Kelian

1

Follower

0

Votes

1

Comment


Something is overriding Table CSSMaybe it's the
tags around tables, I'n not sure but something is overriding ...

Posted Nov 28, 2024 · Anna Kelian

1

Follower

0

Votes

1

Comment