Recent searches


No recent searches

Zendesk EAP - New Article Editor in Guide

New post

Our team has identified 10 issues with the EAP so far, all of which we've submitted here or have upvoted existing posts ...

Posted Nov 14, 2024 · Roxanne Meuse

0

Followers

2

Votes

0

Comments


I understand and appreciate the purpose of the HTML blocks, but the implementation of them should be optional and/or cus...

Posted Aug 30, 2024 · Erin McGarry

4

Followers

5

Votes

3

Comments


Some of the tables in our articles are now considered “Complex HTML” and can only be edited within the article's source ...

Posted Oct 21, 2024 · Kaidan Cole

2

Followers

1

Vote

2

Comments


When I copy and paste code from chatgpt into new editor, it automatically connects everything in my existing article to ...

Posted Oct 31, 2024 · Amy M

1

Follower

0

Votes

1

Comment


If a table was created before the EAP, the table's headings were automatically changed to a Heading 2 Format.

Posted Oct 21, 2024 · Kaidan Cole

0

Followers

0

Votes

0

Comments


When we add an image to an ordered or bulleted list, it automatically adds an extra space between the image and the next...

Posted Oct 21, 2024 · Kaidan Cole

0

Followers

0

Votes

0

Comments


We sometimes use HTML comments in the article's source code so we can leave notes about the article for the next editor....

Posted Oct 21, 2024 · Kaidan Cole

0

Followers

0

Votes

0

Comments


We are unable to set the scope in tables by the Column Group or Row Group.

Posted Oct 21, 2024 · Kaidan Cole

0

Followers

0

Votes

0

Comments


Some of the tables have been automatically centered in the article. When we try to adjust the alignment in the editor or...

Posted Oct 21, 2024 · Kaidan Cole

0

Followers

0

Votes

0

Comments


We've been noticing that images have had widths and heights added to the images without alerting us. This has been causi...

Posted Oct 21, 2024 · Kaidan Cole

0

Followers

0

Votes

0

Comments