Recent searches


No recent searches

Zendesk EAP - New Article Editor in Guide

New post

Since signing up to the new article editor EAP my users are reporting that images cannot be resized within the editor wi...

Posted Sep 02, 2024 · Sabine Hanna

0

Followers

0

Votes

0

Comments


The AI summary feature seems to generate basically the entire article. It would be great if it could simplify and summar...

Posted Sep 19, 2024 · Abby Olorunnife

3

Followers

2

Votes

5

Comments


We currently use a combination of
 and  tags to display code in our Help Centers. We embed the  tags wi...

Posted Oct 02, 2024 · David Bjorgen

1

Follower

0

Votes

1

Comment


Hi, I don't seem to have the option of generating AI summaries. All I get is the summary box to type in (see screenshot)...

Posted Sep 12, 2024 · Sabine Hanna

2

Followers

0

Votes

1

Comment


We like to keep our help articles in line with our branding, which involves using specific hex colours for headers. Befo...

Posted Sep 13, 2024 · Paul K

1

Follower

0

Votes

1

Comment


Table captions are added to the top of the table by default. Why is there’s no way to move the caption of the table to t...

Posted Oct 02, 2024 · David Bjorgen

1

Follower

0

Votes

1

Comment


Tables added through the WYSIWYG editor have default styles, including table and cell borders. Because these styles are ...

Posted Oct 02, 2024 · David Bjorgen

0

Followers

2

Votes

0

Comments


We now have the ability to add a
to tables using the editor, but where is the feature for images? After all...

Posted Oct 02, 2024 · David Bjorgen

0

Followers

1

Vote

0

Comments


Hi there,   With the new editor, I've noticed that copying and pasting an image into an article results in it being...

Posted Sep 16, 2024 · Paul K

1

Follower

0

Votes

1

Comment


Your feedback is crucial to us as we continue to improve the new article editor. We invite you to share your thoughts, r...

Posted Jul 17, 2024 · Patrycja Walencik

2

Followers

0

Votes

3

Comments