Recent searches
No recent searches
Zendesk EAP - Article Multiplacement
Show all
Sort by recent activity
Happy to announce Article multiplacement, the long-awaited capability which makes content replication easier by allowing...
Posted Jul 26, 2024 · Orsolya Forster
1
Follower
0
Votes
0
Comments
We are happy to announce that Article multiplacement is now available through our Early Access Program (EAP). This long-...
Posted Jul 26, 2024 · Orsolya Forster
4
Followers
1
Vote
3
Comments
Hey, we have just had the EAP activated, I have come across an issue between 2 English language Help Centres (HC). 1st H...
Posted Feb 10, 2025 · Ian Downie
2
Followers
0
Votes
2
Comments
Hi, Do you have any idea how this will affect SEO? Since the articles have different article IDs will it then be dupli...
Posted Oct 08, 2024 · Martine Tol Clausen
3
Followers
3
Votes
1
Comment
When an article is placed in multiple sections and promoted, the article shows up in the promoted articles section multi...
Posted Feb 04, 2025 · Monica
1
Follower
0
Votes
1
Comment
Hi! We scheduled a multiplacement article to be published on 16th of January but it didn't appear on site. We noticed af...
Posted Jan 22, 2025 · Nina Koski
1
Follower
0
Votes
1
Comment
All article placements have their unique article ID and as a result of this, retrieval services (e.g. help center search...
Posted Sep 11, 2024 · Orsolya Forster
15
Followers
2
Votes
18
Comments
I'm wondering if, in the future, internal links within the article multiplacement feature will be able to auto-detect wh...
Posted Nov 14, 2024 · Isabella Giannicchi
1
Follower
0
Votes
1
Comment
The original article had “visible to everyone” and multiple content tags set when it was published. The article was late...
Posted Feb 03, 2025 · Liz Sanderson
0
Followers
0
Votes
0
Comments
When placing an article, the section I need shows up in the list, but I can’t select it. It’s disabled. For example, I n...
Posted Oct 14, 2024 · Amy Duncan
2
Followers
1
Vote
1
Comment