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Zendesk EAP - Article Multiplacement
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I know it was one of the quirks mentioned as part of the EAP. Is there a fix that will be coming for to limit how many ...
Posted Nov 06, 2024 · Amy M
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Articles placed in more than one section are showing for each section in which they are placed in the Knowledge Context ...
Posted Nov 19, 2024 · Bill Decker
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I want to move a few articles to other categories but it's not letting me select just the section and not folders in the...
Posted Nov 12, 2024 · Bakers Delight
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Can you create a View to show you all the articles placed in more than one section? I couldn't see any current filters t...
Posted Nov 14, 2024 · Jesse H
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Following on from https://support.zendesk.com/hc/en-us/community/posts/8371476981018 I noticed in “All articles” that th...
Posted Nov 14, 2024 · Jesse H
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Issue: Maximum number of sections selected. You need to deselect 1 section. (Limit: 10 sections per article). Edit an a...
Posted Nov 14, 2024 · Jesse H
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Issue: When I unarchive an article to then update the section, the section does not update to the section you chose when...
Posted Nov 14, 2024 · Jesse H
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Your feedback is crucial to us as we plan future improvements to article multiplacement. We invite you to share your tho...
Posted Jul 26, 2024 · Orsolya Forster
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We've also noticed that placing an article in multiple categories categories creates additional URLs for each category i...
Posted Oct 09, 2024 · Tiffany Maberry
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We ran into a bug where we are trying to place an article within a specific section, but it is not showing up properly i...
Posted Oct 04, 2024 · HS Richardson
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3
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