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Zendesk EAP - Article Multiplacement

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Hey Team! We've been testing Multiplacement for a multinational company. So far it's working great. I just had one issue...

Posted Jan 30, 2025 · Saskia Clappers

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I have read the other posts and it seems others have had similar issues. When searching for a section to place an articl...

Posted Oct 08, 2024 · Kelly Patkus

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As of yesterday, our team has noticed that the section selector within articles is behaving differently for different te...

Posted Nov 13, 2024 · HS Richardson

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Hello! We recently submitted our application for Zendesk’s Early Access Program, and we’re eager to find out when we mig...

Posted Jan 15, 2025 · Joseph C

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I have an article to which I am trying to apply the new multi placement feature. I have selected the new section in whic...

Posted Oct 04, 2024 · Christiane Umphrey

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Adding an additional category to an existing article worked fine. The challenge for us came when we published the articl...

Posted Oct 08, 2024 · Tiffany Maberry

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The category Media finance does not show for all of the applicable brands. It only shows for Mediaocean Germany and Medi...

Posted Oct 08, 2024 · Erin Downing

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Once I added an additional placement for an article with some unpublished changes (In progress), I noticed that the arti...

Posted Oct 01, 2024 · Katerina Papaefthymiou

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Hello,   In article editor, when clicking the + button to select the next placement option, once I have selected th...

Posted Oct 14, 2024 · Daniel Hoult

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I'm running into some weird problems where when I try to change the managed by group, the update isn't saving despite th...

Posted Nov 12, 2024 · Bakers Delight

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