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Zendesk EAP - Custom Objects in Guide and Explore

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As a participant in the EAP, we kindly ask for your active engagement and feedback. This may include participating in su...

Posted Sep 12, 2024 · Ashwin Raju

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Sign up form    LimitationsExplore reporting using Lookup relationships:To build comprehensive reports on your tickets...

Posted Sep 12, 2024 · Ashwin Raju

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At Zendesk, we continue to expand on the capabilities that we enable you to do with your business data in Custom objects...

Posted Sep 12, 2024 · Ashwin Raju

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Hi All,   This feature is a game changer! thank you.   Our use case is to allow residents to log issues about public ass...

Posted Nov 05, 2024 · Dean

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Hi, everyone!We were trying to find some logout logging at the audit dashboard, and couldnt find it. We also tried with ...

Posted Jan 06, 2025 · Marcelo Soares

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Hi, The lookup is not displayed in the requests page as a selectable filter or to be added as a column when you have ena...

Posted Oct 04, 2024 · Lydia C

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Hi, It's great to see the custom object look up related with a ticket be displayed in the submit a request page so the e...

Posted Oct 04, 2024 · Lydia C

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How do I know which Guide theme I am on?To check the templating version In Guide Admin, click the Customize design icon...

Posted Sep 18, 2024 · Ashwin Raju

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