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Zendesk EAP - Side Conversations Child Tickets - Enhancements
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EAP Conclusion
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We're excited to announce the conclusion of the side conversations child ticket enhancements EAP! Thank you so much to...
Posted Nov 13, 2024 · Katy Brimm
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This Early Access Program includes a set of enhancements to child ticket side conversations. This batch of changes is in...
Posted Sep 20, 2024 · Toby Sterrett
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As the title says. Our organization was approved for the EAP but I (an admin) am unable to see the newly available setti...
Posted Oct 08, 2024 · Stephen
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Current: You can only send a side convo child ticket to another group on the Zendesk which is very limiting. Feature...
Posted Sep 25, 2024 · Amie Brennan
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Use this community forumWe'd like to keep feedback as social and collaborative as possible, so we invite you to follow t...
Posted Sep 20, 2024 · Toby Sterrett
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To sign-up please complete this form. While we cannot guarantee that everyone can join at this stage, we’ll do our best ...
Posted Sep 20, 2024 · Toby Sterrett
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