Federico Olmus
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Activity overview
Latest activity by Federico Olmus-
Federico Olmus created a post,
Google custom search and the Web widget
Hi! Can Google Custom search be integrated into the web widget? https://cse.google.com/cse/ For some context: We have been struggling for months with the high rate of searches with no click (#searc...
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Federico Olmus commented,
Jason, any updates on this feature request? It would also be very useful to filter knowledge base article views by language. In order to see if articles perform the same in different languages. I'l...
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Federico Olmus commented,
Hey guys! I'd like to know how to create a dashboard to compare page views to tickets created, as you guys suggest. Thanks in advance, Federico.
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Federico Olmus commented,
Hi! Having a customizable input text field would be great, it is currently "How can we help?". That copy is misleading for many of our users, they believe that they will instantly start a chat with...
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Federico Olmus commented,
Hi! I'm getting pretty high percentages of searches with no clicks (over 80%) and my searches with no result, although lower, are still quite high (47% in W1-W2 2016). I'd like to know if the % of ...
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Federico Olmus commented,
Thanks for your answer Christian, too bad it won't be an option sometime soon. If you guys work on this feature please let me know. Thanks!