
Peter P
- Total activity 21
- Last activity
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- Votes 14
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Activity overview
Latest activity by Peter P-
Peter P commented,
Hi guys, I'm following up on this in case there was an update during this last year. Same as Stephen, in our company we need to check the customer's account after 48 hours since a specific event, l...
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Peter P commented,
+1 automatic internal comments would improve efficiency and productivity allowing the agent to check customer info at first sight and/or following basic instructions to handle that case. The use of...
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Peter P commented,
I agree with the rest. More levels of sections/subsections is needed for complex hierarchies. Some documents cannot be only classified by those 3 levels (category/section/article) since we manage ...