Martin Gyde
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Activity overview
Latest activity by Martin Gyde-
Martin Gyde commented,
+1 For custom statuses. Several issues can be addressed using this feature. 1. Better visibility for the agent and customer about the current state of the ticket (fx. work-in-progress) 2. Ability t...
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Martin Gyde commented,
Thx Adam, that was very well hidden :)
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Martin Gyde commented,
Hey Adam, I'm unable to find this feature, aka where can you change from assigned to CC? My search looks like this, I checked under Filters but can't see the option your looking for?
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Martin Gyde commented,
I agree it would be a super nice feature. The implementation of this seems so easy, it's hardly a feature, it's simply another option in a dropdown menu. I suspect that its a performance issue sinc...