Stephen F
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Total activity71
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes20
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Subscriptions25
Activity overview
Latest activity by Stephen F-
Stephen F commented,
Great feature - +1
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Stephen F created a post,
Custom Role w/ access to reset end user passwords
Hi All, In my company, we use custom roles on Zendesk Support to manage which teams have access to do. I discovered today that our L1 team cannot send a password reset to end users. This is a task ...
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Stephen F commented,
This would be great to see - the new Trigger sorting via categories has been super useful and is really intuitive. Having this in place for Automations / Macros and potentially Views would be great.
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Stephen F commented,
Definitely up-voting this - it would be great to define custom colour palettes that we could use on Dashboards.
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Stephen F commented,
This is a great feature, that would be fantastic to see implemented in the product.
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Stephen F commented,
Adding my support in here for this feature. Tom's community post perfectly summarises the need for this.
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Stephen F commented,
I have to throw my hat in here - it's becoming increasingly difficult to keep a clear eye on the various tickets that are with different groups / different brands. In my company, I can see this iss...
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Stephen F created a post,
Display Organisation data to End Users
Hi, In my company, we have two areas of business - one is B2B and the other is B2C. We are on Support Enterprise, with Guide Legacy (pre-2017, so access to multiple branded Help Centre's.). For our...
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Stephen F commented,
Hi, This is starting to become a major issue for us.If redacting from a Side Conversation is not possible, deleting a Side Conversation (Email) at least, should be an option. Is this feature roadm...
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Stephen F commented,
Hi All, I am just wondering if there are any plans for this to be updated soon. My organisation uses Side Conversations very regularly and at present the only way to redact data from a Side Convers...