YellowWebMonkey

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2. Feedback on Support
3. Provide a way to add deep or permanent links to specific comments in a Ticket

+1

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• YellowWebMonkey
• Created September 10, 2019 15:16
• 0 votes

1. Zendesk Suite
2. Using Built by Zendesk apps
3. Installing and using the Proactive Tickets app

I just found a major problem. I went through my list and set everything up. It said it was sending to 15 users (correct). However it generated 30+ tickets because it sent out multiple tickets to...

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• YellowWebMonkey
• Created December 15, 2015 05:55
• 0 votes

1. Community
2. Support Q&A
3. Creating a View for Tickets - Last Updated by Requester and/or CC

+1  Same exact scenario and use  

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• YellowWebMonkey
• Created December 07, 2015 18:10
• 0 votes