Brenda L.

Hello! I'm the Community Manager at Insightly CRM. You can find our Help Center at: https://support.insight.ly/hc/en-us

Total activity 70
Last activity October 03, 2019 00:45
Member since March 11, 2015 16:01

Following 0 users
Followed by 0 users
Votes 22
Subscriptions 32

Activity overview

Latest activity by Brenda L.

Brenda L. commented, March 09, 2017 23:56
Thanks for getting back to me so quickly, Laura. :) And thank you for including that link to that related Product Feedback post. I voted it up!
- View comment
- Brenda L.
- Created March 09, 2017 23:56
- 0 votes
Brenda L. commented, March 09, 2017 20:02
Thank you! This is just what we needed. Can someone tell me if this is also the way to add more status labels? We would like to have a total of 6 status labels instead of the original 4.
- View comment
- Brenda L.
- Created March 09, 2017 20:02
- 0 votes
Brenda L. commented, March 01, 2017 21:35
@Jennifer - I'll tell! :-) Honestly, our redesign would still be a bunch of mock-ups if it weren't for Wes. He's truly the best!
- View comment
- Brenda L.
- Created March 01, 2017 21:35
- 0 votes
Brenda L. commented, March 01, 2017 19:05
Wes - You are truly awesome. As always. Thank you!
- View comment
- Brenda L.
- Created March 01, 2017 19:05
- 0 votes
Brenda L. commented, March 01, 2017 18:32
Hello! I was curious if anyone knows if there's a way to change the existing statuses of PLANNED, NOT PLANNED, COMPLETED for Community posts? Thanks in advance!
- View comment
- Brenda L.
- Created March 01, 2017 18:32
- 0 votes
Brenda L. commented, July 21, 2016 17:30
Hi Ed, That's awesome! Would you mind sharing your hack? Also, it looks like your hack is universal - e.g. affects all topics. Do you know if it's possible to hack it so there's a different default...
- View comment
- Brenda L.
- Created July 21, 2016 17:30
- 1 vote
Brenda L. commented, September 16, 2015 16:06
I definitely support this request for great admin control over community email notifications! Our case is a bit different. Instead of clicking on the link in the email notification that returns the...
- View comment
- Brenda L.
- Created September 16, 2015 16:06
- 3 votes
Brenda L. commented, August 13, 2015 23:14
Thanks for your feedback, Jeff. We are definitely looking to use Google Analytics in the future!
- View comment
- Brenda L.
- Created August 13, 2015 23:14
- 0 votes
Brenda L. created a post, August 13, 2015 17:08
Community Metrics - what are you tracking?
1. Community
2. Gather - Troubleshooting and Q&A
Hello! I'm trying to find out what metrics everyone is using to gage the performance of your Help Center, specifically your community. Are you relying on the basic Knowledge Base and Community repo...
- Brenda L.
- Edited August 13, 2015 17:08
- 11 followers
- 17 comments
- 2 votes
Brenda L. commented, June 17, 2015 20:28
Hi Kay, Great! I'll pass this API along to the team and will let you know if they have any follow-up questions. Again, thanks for the help!
- View comment
- Brenda L.
- Created June 17, 2015 20:28
- 0 votes