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Brenda L.

Hello! I'm the Community Manager at Insightly CRM. You can find our Help Center at: https://support.insight.ly/hc/en-us

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Recent activity by Brenda L. Recent activity Votes
  • Moving from an open Zendesk to a closed Zendesk

    Answered

    Hello! We are moving from an open Zendesk to a closed Zendesk so we can have control over who submits a ticket. Is there someone at Zendesk who can offer us guidance on how to accomplish this witho...

  • Adding labels (e.g. tags) to posts

    Are there any plans to add a labels field when you add a post -- similar to how you can currently add a label to an article in knowledge base?  If this feature were available, then moderators coul...

  • Temporarily activating Help Center

    Answered

    Hello! I have two questions regarding activating the Help Center. #1. Is it possible to activate our Help Center for a couple of days for testing, then turn it back to setup mode before activating...