Phil
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Total activity64
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Last activity
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Member since
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Following0 users
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Followed by1 user
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Votes31
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Activity overview
Latest activity by Phil-
Phil commented,
@Nicole - Thanks for providing a bit more background to the situation. It would be great to have the option to show a set number of views. I would certainly choose to have an extra few milliseconds...
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Phil commented,
I appreciate that I don't know the ins and outs of Zendesk infrastructure, but from a web development point of view this type of UI change is trivial. The space is already there, so I really can't ...
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Phil commented,
Just to follow up on this. The ticket was eventually solved with the response being along the lines of "We're not sure how it happened".
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Phil commented,
For anyone else using WordPress, you can create unlimited ticket forms without it being locked behind Zendesk's higher level plans - https://wordpress.org/plugins/zendesk-request-form/ Very handy i...
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Phil commented,
Is it still possible to re-order ticket fields? I can't seem to find that option in the new UI
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Phil commented,
Thanks for the update
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Phil commented,
...an entire month has passed and we've still heard nothing. The ticket has been ignored (probably because the security leak was so bad that the dev doesn't know what happened?). Time to move to He...
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Phil commented,
Hi Nicole, it's been a week since I've had a reply on the ticket. I've also tried asking for an update via the ticket 3 days ago but have not received a response. I'm amazed at how badly this situa...
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Phil commented,
Just to add my voice, I also agree with Greg. We have the same process.
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Phil created a post,
We're receiving tickets from other Zendesk accounts
Over the past couple of days we have received tickets from another Zendesk account which we have no connection to. They're coming from a Web Widget of another account (we don't use the Web Widget i...