Frédéric
- Total activity 16
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 8
Activity overview
Latest activity by Frédéric-
Frédéric commented,
Can someone share his SLA setup to compare?
-
Frédéric commented,
I have the same issue and I don't understand what's wrong... I did all of the above, but I still have the issue.
-
Frédéric created a post,
How do you report to your quality team?
We are selling physical products, and by using zendesk we collect data/info to make our products better. I want to have agent submiting defect report (serial number, description, issue,etc...) with...
-
Frédéric commented,
There is no other way than paying more to manage tag? and tag locker is the only app?
-
Frédéric commented,
Tag locker is only working with the Zendesk v1.0 not the version 2, the actual version. And Tag locker is not available anymore in the market place, you might check, it maybe won't be working anymore.
-
Frédéric created a post,
Tag: limit use to a list
It is really annoying that an agent can create new tag. We would like to limit the use of tag. There is no way to implement a solution so agent can't create new tag, but only select tag that are in...