Luke

1. Community
2. Feedback on Support
3. Allow date to be cleared in triggers and automations

Yes please! We need this as well

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• Luke
• Created September 29, 2019 23:57
• 0 votes

1. Community
2. Feedback on Talk
3. Zendesk Voice: New call notification through speakers, call through headset

We're having the exact same issue as everyone else on this thread... This is a gaping hole in the solution. Counterpath/Bria handles this perfectly -- what gives? 

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• Luke
• Created April 16, 2016 22:10
• 0 votes

1. Community
2. Feedback on Talk
3. Zendesk Voice: New call notification through speakers, call through headset

No update to this? 

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• Luke
• Created April 16, 2016 22:08
• 0 votes

1. Community
2. Feedback on Support
3. Notify agent if requester email is bounced or rejected

Is there no update to this? We are just realizing that our agents are not being updated if a message bounces.  The ticket system is so linked to e-mail - why is it that there is no common-sense sol...

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• Luke
• Created March 21, 2016 00:03
• 2 votes