Avatar

Jenna Byrne

  • Total activity
    6
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    3

Activity overview

Latest activity by Jenna Byrne
  • Avatar

    Jenna Byrne commented,

    1. Support
    2. ...
    3. Agent guide for Support
    4. Creating macros for tickets

    Hello!   I want to create macro that pre fills the subject line with example "Missing Commission" I have figured out how to enter the static subject but now I want to also pull (pipe) text from the...

    • View comment
    • Jenna Byrne
    • Created
    • 0 votes
  • Avatar

    Jenna Byrne created a post,

    Add attachments to chat shortcuts

    Answered
    1. Community
    2. Feedback on Chat

    Hi there, I am seeking a new feature on Chat>Shortcuts>Adding an attachment. We regularly use shortcuts to answer questions and manually upload a screenshot to go with it. Would it be possible to a...

    • Jenna Byrne
    • Created
    • 4 followers
    • 2 comments
    • 2 votes