Jean-Sébastien Catier - OFFICERS
Officers.fr Installation et paramétrage d'outils SaaS Zendesk Referal Partner
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Last activity
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Activity overview
Latest activity by Jean-Sébastien Catier - OFFICERS-
Jean-Sébastien Catier - OFFICERS commented,
Hi Oliver TietzeI think you are talking of a custom field in Zendesk Support (where you have a decimal format).I'm talking of a custom field in Zendesk Sell. (where you don't)
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Jean-Sébastien Catier - OFFICERS commented,
I second that.Having an API endpoint to upload documents attached to Contacts or Deals is a must-have.
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Jean-Sébastien Catier - OFFICERS commented,
I agree this is a huge limitation, not being able to define default dashboards for users or teams.That would be a great tool for user adoption, as an attractive dashboard requires some thinking and...
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Jean-Sébastien Catier - OFFICERS created a post,
Better sales goals
Would love to see new possibilities to define sales goals : - team vs. individual goals - split by pipeline (how can this not be in place yet ?) - choice of frequency : monthly, quaterly, yearly - ...
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Jean-Sébastien Catier - OFFICERS commented,
Any update on the possibility of emojis in Smart List names or Deal names ? It does not work very consistently That would be a nice way to have nicer looking pages.
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Jean-Sébastien Catier - OFFICERS created a post,
Dynamic filtering on date
Today, when you want to filter on a date field, you can either pick the dates manually, or choose "dynamically" : next month, previous quarter, etc. What is missing is a dynamic set like this : las...
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Jean-Sébastien Catier - OFFICERS commented,
One other use case : filtering deals or persons based on the mother companies (not the companies they are attached to).
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Jean-Sébastien Catier - OFFICERS created a post,
Default and multiple currency by pipeline
One can set only one default currency.Being able, either to have multiple default currencies, or assign a currency to a pipeline, would be useful for international uses. Also, choosing the curren...
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Jean-Sébastien Catier - OFFICERS created a post,
Custom fields - decimal value
When defining custom fields, numeric values can be stored, but only integers, no decimal values. That's a shame.
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Jean-Sébastien Catier - OFFICERS created a post,
API - define secondary contacts on a deal
On the Sell REST API, regarding Deals, one can define a primary contact, but not any secondary ones. This can only be done manually, while it may be useful in numerous cases. (recording the mother...