Lenka Prochazkova
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Activity overview
Latest activity by Lenka Prochazkova-
Lenka Prochazkova commented,
+1We also would like to be able to delete the labels. Yup, it is a no-brainer.
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Lenka Prochazkova commented,
What do you mean by first 200 labels in this note? >Note: The number of labels for search is limited to 200. The search engine will use the first 200 labels and ignore any additional labels. Are th...
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Lenka Prochazkova commented,
@Nicole, I double checked with our developers and have been told that since the widget lives in an iframe, we can’t style those elements with normal css selectors. The styling options Zendesk offer...
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Lenka Prochazkova commented,
Hello, we have an issue with how our articles are stilled in the Web Widget. The styllig for list items `<li>` is off. We get way too much space around them. When I comment out the `white-space:pr...
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Lenka Prochazkova commented,
Thank you for getting back to me, Jessie and Trapa. I tried to follow the tutorial and wrapped the form around the Header. I was hopping that the bold headline "Comments" would be removed when comm...
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Lenka Prochazkova commented,
Hi David, I tried your code and it doesn't seem to work. Is it written for a certain Zendesk theme? We are using Humble Squid that we heavily customized. Anything I wrap in the `{{#form}}...{{/form...
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Lenka Prochazkova created a post,
Feature request: Easy customizable copy for web form error messages
And similar to my previous feature request, I wish we could easily customize the web form error messages. I think the current Zendesk copy — such as Requester: Email: cannot be blank — is very bad....
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Lenka Prochazkova created a post,
Feature request: Custom copy for buttons in answer bot emails
We would like to see some possibility for customizing the initial question and, especially, the button labels in answer bot emails. The tone of voice used in these emails is radically different fro...
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Lenka Prochazkova commented,
@Alex, Great work. I am thrilled to try it out at our help center. @zendesk I am wondering why this is not built in the community post. I think it will be cool if all the users not only support age...