Evgeny Shabarchin
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Latest activity by Evgeny Shabarchin-
Evgeny Shabarchin commented,
To Amy, Thank you. I see. But do in my case I need to understand what agent add this tag? Is it possible on not? I don't need to know when, but I need to know who did that.
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Evgeny Shabarchin commented,
Jessie, Yes, correct. I need to see a tickets which has a tags TAG_1 and Tag_2 (for example) which added by Agent 1 and Agent 5 ( for example)
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Evgeny Shabarchin commented,
Hi, I don't catch up: do I have any option to understand - which agent have added a tag to the ticket or it's impossible?