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Latest activity by Kevin
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    Kevin commented,

    Thanks, I'll look into this, I do have access to customer lists, so I did create that list, which is helpful of seeing their last login. I was looking to be more specific with this though by viewin...

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    Kevin created a post,

    Monitoring Agents/Admins Sign-in's/Sign-out's

    Hello! I was wondering if anyone has come up with a way to monitor when an agent or admin signs in or out of their account and access it at any time. Currently, all that I've found that exists is i...

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    Kevin created a post,

    Question about creating an insights report

    I've been diving deep into the Insights metrics and it's been great. I'm having trouble with creating a specific report and I was hoping I could get some help. I want to compare an individual assig...