Kristin Stroobosscher
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Last activity
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Activity overview
Latest activity by Kristin Stroobosscher-
Kristin Stroobosscher commented,
What I've done in this case is to export the data into Excel, hide the rows of all previous months, and then just create and display a line chart using those months. There isn't a way to do it this...
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Kristin Stroobosscher commented,
Hi Manish, Yep, it's a quick fix. Under How you will change Date (Event) to Month/Year (Event).
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Kristin Stroobosscher commented,
@Eugene, while your metric works as expected, it doesn't give me the result that I would like. In order to calculate my backlog, I would need to have the runsum from all time, which would be the on...
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Kristin Stroobosscher commented,
Hi Eugene, Perhaps I missed something, but the purpose of the backlog metric is to take all historical created/solved data to display a full runsum that gives you a current backlog. By not includin...
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Kristin Stroobosscher commented,
Thanks, Wes, that's great!
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Kristin Stroobosscher commented,
Hi, I'm wondering if there is a way to have users who post content to Community appear as anonymous to other users. Or, at least, anonymize them enough so that there isn't a way for a different use...
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Kristin Stroobosscher commented,
@Baptiste, Unfortunately, I've been unable to find a solution for that so far. I will update if I do :)
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Kristin Stroobosscher commented,
Hi Colin, I think I've found a solution to this: https://support.zendesk.com/hc/en-us/community/posts/220023548-Create-a-Running-Backlog-for-a-Specific-Customer
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Kristin Stroobosscher created a post,
Create a Running Backlog for a Specific Customer
By adding two new metrics to insights, it's possible to create a running backlog for a specific customer. Create the Backlog Impact metric Open a new report in GoodData Under What, select Add New ...