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Michal Novak

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Latest activity by Michal Novak
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    Michal Novak commented,

    We also have the need to track SLA's in minutes for our mission critical clients. Hours are not working for us. This may be one of the main reasons for us moving from Zendesk to other solution. Che...

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    Michal Novak commented,

    Hi Sven, I would suggest you still collect the Zendesk tickets data in the designed Zendesk Podio App, then use a workflow to update your other Apps from there as needed. You can either use the wor...