Jennifer Becker

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Latest activity by Jennifer Becker
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    Jennifer Becker commented,

    "when you enable Require authentication to download, agents will not be able to copy and paste images from their computer into ticket comments." Is there a chance you will enable agents to copy/pas...

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    Jennifer Becker commented,

    So both Public AND Private comments are shared between sharing partners? What if one of the shared parties is our customer? We do not want our customer to see our Private comments, just the Public ...