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Yann Zindel

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Latest activity by Yann Zindel
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    Yann Zindel commented,

    We're experiencing a similar issue. When the text field is in focus, shortcuts won't work when using Alt Gr. However, with Alt + CTRL they work correctly. When the text field is out of focus, both ...

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    Yann Zindel commented,

    We tested the Play View feature with our first level support agents some time ago because of the cherry picking issue. One problem we have faced was that some agents started to press "play" and rea...