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SureView Systems, Inc

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Latest activity by SureView Systems, Inc
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    SureView Systems, Inc created a post,

    Notify Target - Current Comment (JSON)

    Not sure if this is the right community section to post this... but going to do it anyway! I can't find a placeholder for "{{ticket.current_comment}}" (or something like that) when using a trigger ...

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    SureView Systems, Inc commented,

    Another vote for this... basic auth really isn't very helpful any more. I need the ability to pass in a Bearer Token in the header.   Looking forward to an update on this from the zendesk team

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    SureView Systems, Inc commented,

    +1 for this request. I appreciate Ramin's reply but it really doesn't cover the use case as each of the alternatives have pretty big holes that don't solve the main problems. Please please look int...

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    SureView Systems, Inc commented,

    Ah if you just set it to "Ticket Organization is:" but leave it blank. that works fine.

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    SureView Systems, Inc created a post,

    Trigger on missing organization

    Answered

    Hi all,   I am trying to set up a trigger that will send an email to a ticket requester if their account hasn't been associated with an organization (so we can get a bit more info from them and mak...

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    SureView Systems, Inc commented,

    Hi Christian, I would just like to add a +1 to this feature request.  Anyone who see's a "follow" button on an article assumes that it will follow for any page updates (not just comments which aren...