Will Gordon
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Activity overview
Latest activity by Will Gordon-
Will Gordon commented,
Ok, so just "manually" redirect the user. I was hoping there was a way to update subdomain.zendesk.com/hc/en-us BE the requests page, but a redirect is certainly usable! Thank you =)
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Will Gordon commented,
I would like open, organization requests to be shown to signed-in users on the Home Page of the Help Center. Or, potentially, modify the home page to redirect to the "My Activities" page,...
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Will Gordon commented,
@Jessie, That certainly seems like a step up from at least not having anything. There wouldn't happen to be any way to modify the "relatedness" of articles? Possibly through the API even...
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Will Gordon commented,
I wanted to piggy back on something @Tommer mentioned: adding references to other KB articles. I understand the usage of anchor links, but I was wondering if Zendesk has the ability to suggest KB ...