Stuart Anderton

1. Community
2. Feedback on Talk
3. Routing Zendesk Talk calls to multiple agents at the same time

FYI, we have dropped Zendesk because of this and moved to an alternative,

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• Stuart Anderton
• Created September 12, 2018 20:01
• 4 votes

1. Community
2. Feedback on Talk
3. Routing Zendesk Talk calls to multiple agents at the same time

Can I just add that we have got a long way into implementing Zendesk, but the lack of simultaneous ringing is a huge issue. It honestly never even occurred to me that that wouldn't be available. An...

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• Stuart Anderton
• Created June 15, 2018 10:31
• 1 vote