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Rocco Pigneri

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Activity overview

Latest activity by Rocco Pigneri
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    Rocco Pigneri commented,

    Two years later, I would still love to see attachments added to community posts!

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    Rocco Pigneri commented,

    As with everyone else, I would love to see this feature built into Zendesk.  It costs a lot of time to route these files through Support tickets and simply feels really cheap. Thank you, Rocco

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    Rocco Pigneri commented,

    As posted here (https://support.zendesk.com/hc/en-us/community/posts/203444126/comments/115000468407), it is taking longer for us to respond to our customers because they cannot attach documents th...

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    Rocco Pigneri commented,

    We have already had customers ask how to attach our product's files to forum posts.  In our previous forum, we were able to use this feature to help clients share work with each other and also to p...