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Samire Bessaad

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Recent activity by Samire Bessaad Recent activity Votes
  • Wrong Organization in my reports

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    Hello; I have a problem with my reports. The organization is not correct. in the report the Org is A but when you're opening the case it is B. Note that the reporter account is linked to A,B, C... ...

  • Negative value for solved tickets in report

     hello   I made a report with case opened .. and solved cases. But in the report (bar chart..) the value is negative for solved tickets?   Do i need to update the metric?. Thanks