Chris Nordman

1. Zendesk Guide
2. Using the Community in Help Center (Guide Professional)
3. Managing community posts (Guide Professional)

Is there a way to recover posts that were accidently deleted? 

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• Chris Nordman
• Created January 14, 2017 00:16
• 0 votes

1. Administrators
2. Channels
3. Adding Web Widgets for multiple brands (Professional Add-on and Enterprise)

Can I set up the web widget to pull articles and community forum topics from two different brands?  

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• Chris Nordman
• Created December 07, 2016 00:52
• 1 vote

1. Zendesk Guide
2. Using the knowledge base in Help Center
3. Creating and editing articles in the knowledge base

Is there a way to prevent end users from being able to copy the embedded code for videos?

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• Chris Nordman
• Created May 04, 2016 17:22
• 0 votes

1. Community
2. Questions & Answers
3. Tracking User Article Views

*et.

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• Chris Nordman
• Edited May 02, 2016 18:09
• 0 votes

1. Community
2. Questions & Answers
3. Tracking User Article Views

Not sure if you found this already but we use https://www.zendesk.com/apps/pathfinder/ and it has helped us understand what the user read prior to submitting a ticket.

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• Chris Nordman
• Created May 02, 2016 18:07
• 1 vote

1. Administrators
2. Multiple language support
3. Configuring Zendesk Support for your locale and language

Does anyone have advice on how to translate help docs at scale?  Any services you recommend?  Thanks!

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• Chris Nordman
• Created March 21, 2016 18:07
• 0 votes

1. Zendesk Guide
2. Using the Community in Help Center (Guide Professional)
3. Managing community discussion topics (Guide Professional)

Can you allow anyone to view community posts but restrict commenting to logged in users?

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• Chris Nordman
• Created March 18, 2016 20:42
• 0 votes