Nigel Dalton Brown

Total activity

25
Last activity

March 27, 2019 06:00
Member since

December 15, 2015 01:38
Following

0 users
Followed by

0 users
Votes

7
Subscriptions

8

Activity overview

Latest activity by Nigel Dalton Brown

Nigel Dalton Brown commented, March 24, 2019 04:23
Adding some more comments on user-friendly table formatting options. 1. What is the deal with the line spacing? I've tried almost everything to get rid of the spacing above and below the text but I...
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- Nigel Dalton Brown
- Created March 24, 2019 04:23
- 2 votes
Nigel Dalton Brown commented, March 22, 2019 06:32
Hi hope you can help. Am trying to set up templates for Guide and have just tried to add Knowledge capture. I've added my zendesk domain and then when I click "Login" nothing happens. Presume I'm ...
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- Nigel Dalton Brown
- Created March 22, 2019 06:32
- 0 votes
Nigel Dalton Brown commented, March 19, 2019 06:11
Hi, for those of us who are not competent/comfortable making changes to CSS etc, please can we have more user-friendly table formatting options. borders from a word like set op options cell shadi...
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- Nigel Dalton Brown
- Created March 19, 2019 06:11
- 5 votes
Nigel Dalton Brown commented, March 13, 2019 05:34
Will sub-sections be available to everyone, including Lite?
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- Nigel Dalton Brown
- Edited March 13, 2019 05:34
- 0 votes
Nigel Dalton Brown created a post, October 24, 2017 05:34
Does "Pending" status automatically send an email to the requester?
1. Community
2. Support Q&A
My apologies everyone, really dumb question time. If I open a new ticket that a client has raised, type some info in the Public reply and then set the status to "Pending", does that automatically s...
- Nigel Dalton Brown
- Created October 24, 2017 05:34
- 4 followers
- 3 comments
- 0 votes
Nigel Dalton Brown created a post, August 19, 2016 05:43
Trigger/Autoresponse by from
1. Community
2. Support Q&A
HI, I have a client who sends me reports from his fax machine, which obviously doesn't receive emails. Is there any way to set up an autoresponse as follows so teh response goes to John rather than...
- Nigel Dalton Brown
- Created August 19, 2016 05:43
- 2 followers
- 1 comment
- 0 votes
Nigel Dalton Brown commented, December 28, 2015 22:54
Hi Ben, thanks for the reply and pointing me in the right direction. Based on earlier recommendations from friendly community, I'm on Team subscription,.......... so, phew, I can use your suggest...
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- Nigel Dalton Brown
- Created December 28, 2015 22:54
- 0 votes
Nigel Dalton Brown created a post, December 26, 2015 23:03
Newbie post - Can my users be automatically logged in to Zendesk as "End-users"
1. Community
2. Support Q&A
Hello again, second non-technical newbie questions? Apologies....not sure of the right way to ask this question...... I'd like to have a "User Guide" button in the header of my web based applicati...
- Nigel Dalton Brown
- Created December 26, 2015 23:03
- 2 followers
- 2 comments
- 0 votes
Nigel Dalton Brown commented, December 20, 2015 23:04
To Joel Joel, many thanks for your response.I like the idea of "organisation" level. It is a B2B app so have many users at a single organisation, so "organisation" level would work well. Separate w...
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- Nigel Dalton Brown
- Created December 20, 2015 23:04
- 0 votes
Nigel Dalton Brown created a post, December 15, 2015 01:38
Newbie question
1. Community
2. Support Q&A
My apologies. Non techie newbie. Q: Am trying to work out which Plan to sign up to, Essential or Team I'm a one person startup and am getting an application designed by a software house....so no ma...
- Nigel Dalton Brown
- Created December 15, 2015 01:38
- 3 followers
- 4 comments
- 0 votes