Ivan Lovrić
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Total activity18
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Last activity
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Activity overview
Latest activity by Ivan Lovrić-
Ivan Lovrić commented,
Igor Anicic by setting cookies?? :confused: We actually contacted support and they told us showing/hiding the new messenger widget using the new web sdk is not yet possible, just opening/closing it...
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Ivan Lovrić commented,
One more question: is it possible to test the switch from classic widget to the new messaging widget without turning it on on production, so we can test and adjust its look and make sure hiding/sho...
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Ivan Lovrić commented,
Any news on ways to hide/show the widget? The original web widget javascript methods (https://developer.zendesk.com/embeddables/docs/widget/core#hide) still do not work with this new messaging widg...
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Ivan Lovrić commented,
http://support.editiondigital.com/hc/ - amazing design, much different than other Zendesk Help Center experiences, almost wouldn't recognize it's Zendesk (which is usualy mostly text-based)...
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Ivan Lovrić commented,
http://support.editiondigital.com/hc/ - Amazing design, much different than other Zendesk solutions... almost wouldn't recognize it's Zendesk! :)
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Ivan Lovrić commented,
I already did search those places, no luck. It seems it's not possible to get related articles with an API, only the component {{related_articles}}. :-/
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Ivan Lovrić commented,
Is there a way to get related articles via an API? Can't find it anywhere, only the component.