Kevin Gervais
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Activity overview
Latest activity by Kevin Gervais-
Kevin Gervais commented,
Hi Rob, I used the steps listed in the article on my production site and get only a top level number for the total tickets returned. However, when I use the same steps in my sandbox, I see the e...
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Kevin Gervais commented,
Hi, I'd like to send a notification whenever a single customer has contacted the customer service team more than 3 times in a 24 hour period. How can the above be modified? Thanks, Kevin