Norman Zavalla
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Last activity
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Activity overview
Latest activity by Norman Zavalla-
Norman Zavalla created an article,
Can I use the organization feature on the Support Essential plan?
Question I am on the Zendesk Support Essential plan. I don't see the option to add an organization. Can I use the organization feature on the Support Essential plan? Answer No, the Support Essentia...
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Norman Zavalla created an article,
Can I hide a ticket form from end users?
Question I have multiple ticket forms and I want to hide some of the forms from my end users. I only want agents to use it. Can I hide a ticket form from end users? Answer Yes, you can hide the tic...