Tim Roberts commented,
How many numbers can be added to Talk? we are a 4 fascia business and need to possibly have 4 options now.
Tim Roberts commented,
Hi, was there a simple solution to the query about an all in one dashboard?
Tim Roberts commented,
all very useful but I want to be able to have one of my large office screens with available agents, agents on a call and wrap up agents showing. When filtering on call agents disappear to the botto...
Tim Roberts commented,
totally agree, I too have raised a ticket on this and looking through there are a number of tickets with the same request but under slightly different titles.
Tim Roberts commented,
Yes 30 seconds is an unacceptably long time for a customer to wait for an available agent.
Tim Roberts commented,
Yes 30 seconds is an unacceptably long time for a customer to wait for an available agent.
Tim Roberts created a post,
I would like to be able to reduce the time a customer is left waiting if a call is unanswered or declined and then being connected to the next available agent. I have been informed this is a defaul...
Tim Roberts commented,
Me too please. why have call back and voicemail? simple off button please. plus It would also be nice if I could set different voicemail greetings based on office hours and not just by phone number.