Leon Cassar
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Activity overview
Latest activity by Leon Cassar-
Leon Cassar commented,
Hi all, Any idea if this feature/request will ever be implmented without the use of APIs etc? I believe that it is a very useful way of knowing how many tickets have been opened in a single day, pl...
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Leon Cassar commented,
Oh :| I see... must have skipped that section in the T&C then :) OK, i'll try to tweak around this in a different way without infringing any terms of service. Thanks for the heads up!
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Leon Cassar commented,
Hi, We're on the Enterprise edition and quite happy with however Zendesk works, but I cannot understand why Light Agents cannot edit or change the properties in a ticket... whether or not they are ...