Laura Hippert
Zendesk Tier 2 Customer Advocate
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Total activity168
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Last activity
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Member since
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Following0 users
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Followed by3 users
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Votes17
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Activity overview
Latest activity by Laura Hippert-
Laura Hippert created an article,
When I try to "Sign in with Microsoft" I am getting a "Cannot Authenticate" error message
Issue symptoms I am trying to integrate my Office 365 email account with my Sell account. I follow the steps to integrate my email and when I select Sign in with Microsoft I get the error message A...
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Laura Hippert commented,
Hi Nick, Thanks for your feature request! We will make sure that the product team sees your input - this would be a great feature to see in Zendesk Sell. Regards,
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Laura Hippert commented,
Hi Usman! While we (and third parties) are constantly adding new integrations, we do not currently have an integration built for WordPress. You can see all of the available integrations here:https:...
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Laura Hippert commented,
Hi Nick, You can use our API to get additional details about custom fields, including ID. Here is a link to our API documentation on custom fields: https://developers.getbase.com/docs/rest/referen...
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Laura Hippert commented,
Hi Ranya! There are some fields that pull in a corresponding ID instead of a name value. I would recommend creating a Zapier lookup table (which can be done by adding a formatter step to your Zap)...
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Laura Hippert commented,
Hi HigherMe Admin - I have created a ticket with Advocacy and will respond to you from there!
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Laura Hippert commented,
Hi Craig! While there are no plans to have a feature that will allow you to merge a Lead with a Contact, the workaround would be to convert your existing Lead to a Contact and you can then merge t...
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Laura Hippert commented,
Hi Jakob! The most common reasons for that error come down to permissions or related to the associated company. First, if the user who is trying to merge two contacts is not an admin and not the o...
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Laura Hippert commented,
Hi Mark! While our default integration (built into Zendesk Sell) is solely for creating invoices for Deals, we do integrate with Zapier Zaps. Using Zapier you can create many integrations that will...
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Laura Hippert commented,
Hi Adam! Thanks for reaching out on the Zendesk Sell Community! At the moment, exporting Contact data (like email address) from a Deal isn't possible, however there is a workaround. You will need t...