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Leif Kruse

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Latest activity by Leif Kruse
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    Leif Kruse commented,

    But see yearlier you it worked, but I can se if I share it it becomes visible. Problem is that I don't wont that for everybody in the organization.   But I Guess I will have to live with this.

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    Leif Kruse commented,

    Any status on this topic?

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    Leif Kruse commented,

    HiYou see that the Leif Kruse Test user has organisations, while the user Morten don't see them, even if both are configurated with organisations. It worked before with the old layout.

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    Leif Kruse commented,

    Some users will see Tickets from the organisation, but some dont see that link. Even if they have same setup in organisations. If you look at the images I send earlier you will this is true. Sorry ...

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    Leif Kruse created a post,

    End user ticket view - all tickets

    Answered

    In the earlier version this worked like descriped in this link https://support.zendesk.com/hc/en-us/articles/203664386-Help-Center-guide-for-agents-and-end-users#topic_z32_n2x_nm But now this optio...